Returns & Exchanges
All items can be refunded or exchanged.
Free returns and exchanges with no purchase limit
HOLIDAY SEASON: No worries, for all orders placed between December 1st and 31st you have until January 15th, 2026 to make a return (exchange or refund)
Items must be returned in their original condition: new, unworn, unwashed, and with tags attached . Any item returned in a non-compliant or damaged condition will not be accepted.
Exchanges or refunds must be made within 14 days of the order receipt date.
How do I return an item?
Simply send us an email to this address, and we will send you a prepaid return label to drop off at a post office or collection point.
contact@cabane-boutique.fr
Alternatively, you can go directly to your customer account on our website to access your orders and initiate a return. Once your return is validated, we will send you a prepaid return label.
Exchange
You must first return the item to us for exchange. Please contact us by email so we can review the exchange process.
contact@cabane-boutique.fr
Any questions?
The easiest way is to write to us at contact@cabane-boutique.fr specifying your order number.
